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At Pathways for Transformation, we understand that unanticipated events occur in everyone’s life. In our commitment to provide a personalized and understanding experience to each of our clients - and out of consideration for our therapists’ time, we have adopted the following policies:
Arrival to your Session:
Please arrive for your appointment a few minutes prior to the scheduled starting time. All services offered have a specific time schedule and a slightly early arrival allows for a relaxed and unhurried experience. If late arrival is inevitable, your service may be shortened to keep on schedule. Depending upon how late you arrive, your therapist will then determine if there is enough time remaining to start a session. Regardless of the length of the service, you will be responsible for the full price of session. Every client is important to us, and this policy enables each party to feel respected.
Your therapy times are reserved exclusively for you. We value your business and your time and ask that you respect the clinic’s schedule policies:
To accommodate and prepare for you and your healing service, each appointment is scheduled in time-block. When you miss an appointment, we not only lose your business - but also the potential business of other clients who could have scheduled an appointment for the same time. We recognize the time of our clients and staff is valuable and have implemented this policy out of respect for everyone’s time and energy.
Should you need to cancel or reschedule, please notify us at least 24 hours in advance to avoid any cancellation fees. If you do not show up for your scheduled appointment, and you have not notified us at least 24 hours, you will be subject to a cancellation fee of 50% of your scheduled services.
If an emergency arises, please let us know so that we can treat your specific situation with personal attention. We recognize that there are circumstances that are out of your control (sudden illness, family emergencies, etc.) and your therapist may make an exception to the above policies on those rare occasions.
Thank you for your business and consideration.